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Visiting Angels of South Elgin receives 2015 Best of Home Care Leader in Excellence Award

South Elgin, IL - Visiting Angels of South Elgin recently announced that they received the distinguished Best of Home Care Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for private duty home care.

The Leader in Excellence Award was given to the select few home care businesses that consistently ranked among the highest in 18 or more quality metrics assessed by Home Care Pulse. As a Leader in Excellence, Visiting Angels of South Elgin is now ranked among the best home care providers in the nation.

This accomplishment shows Visiting Angel's long-term dedication to excellent care and quality improvement. To qualify for this award, 10 percent of their clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, the South Elgin office has received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, response to problems, overall quality of care, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the South Elgin office was able to reach the highest level of excellence possible.

"We are both humbled and thrilled to achieve this recognition. Our mission is to educate and empower families as they seek to care for loved ones," says Arlene Petersen, owner of the South Elgin office.

The Best of Home Care Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

"Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible," says Aaron Marcum, CEO and founder of Home Care Pulse. "We are happy to recognize Visiting Angels of South Elgin as a Leader in Excellence. We've been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider."

To find out more about Visiting Angel's commitment to excellence, please visit www.VisitingAngels.com/southelgin or call (847) 429-0100.

Founded in founded in 2003, the South Elgin office provides care to families in the greater Kane County area as well as parts of Cook, DuPage counties.

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