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updated: 8/6/2014 5:51 PM

Schaumburg conducting survey on service quality

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Submitted by Village of Schaumburg

The Village of Schaumburg is one of more than 300 jurisdictions in the United States to participate in The National Citizen Survey this year. Within the next two to three weeks, questionnaires will be sent to a random sample of 1,200 households asking for feedback on the quality and usefulness of village services. The results will be included in a final report that village officials can use to guide future budget decisions and development within the village. In addition, the standardized survey will allow Schaumburg to draw comparisons with similar communities in the region and across the country.

Village Manager Brian Townsend encouraged all residents to complete the survey. "Your views … are important to us. The results of the survey will be used by staff and elected officials to address community needs and improve service delivery."

The National Citizen Survey is sponsored by the International City/County Management Association in cooperation with National Research Center Inc. Questions may be addressed to Rachel Lange, (847) 923-4702 or