CRYSTAL LAKE - Exceed Floor & Home - a premier, high-fashion flooring and design center in Crystal Lake - recently was declared a winner of a Best of Houzz 2014 award for excellence in customer satisfaction.
Houzz, a popular online marketplace for home remodeling and design, hosted its third annual survey to determine the best residential home building, remodeling and design professionals in the Houzz community. Results were based on analysis of the company's 16 million monthly users and their subsequent ratings of different design professionals.
The Best of Houzz award is given in two categories - design and customer satisfaction - and Exceed won its inaugural award in the latter category.
Less than 4 percent of professionals listed on Houzz receive awards.
According to Houzz, "Customer Satisfaction honors are determined by a variety of factors, including the number and quality of client reviews a professional received in 2013."
Additionally, only reviews from clients, not colleagues, count toward the Best of Houzz, so "it really is an honor to receive such an award," said Haig Haleblian, owner of Exceed.
"We are thrilled to be named a Best of Houzz recipient because the award reflects our years of excellent customer service to our clients," Haleblian said. "For 25 years, we have made it our goal to exceed all expectations when it comes to flooring and home design, and this award proves we have done just that for so many of our clients."
Exceed now has a "Best Of Houzz 2014" badge on its Houzz profile to help homeowners identify the company - and additional winners - as a popular and top-rated home professional, according to Houzz.
This is not the first time Exceed has been recognized on a national level. In 2008, the company was named an International Design Winner from Floor Focus Magazine, and in the same year, it won an additional interior design award from Metropolitan Home Magazine.
Exceed's 40,000-square-foot showroom offers upscale options in flooring and surface designs, and with the company's recent product expansion - which includes designer-brand plumbing fixtures, custom cabinets and eco-friendly fireplaces - Exceed's professional interior designers can help clients transform outdated rooms into brand-new spaces, Haleblian said.
Exceed Floor & Home is located at 5186 Northwest Highway in Crystal Lake. To learn more, call 815-459-3113 or visit www.exceedfloorandhome.com.