Survey Reveals Garlands Residents Among the Most Satisfied Nationwide

Posted February 26, 2014 10:00 pm

Kathy Wolf

The Garlands of Barrington members are among the happiest and most satisfied senior living residents in the country! The Garlands achieved scores that exceed the 90th percentile and are significantly above the National Benchmark for Independent Living Overall Satisfaction in a survey conducted by Holleran, a national satisfaction and engagement research consultant in the senior living industry.

In recognition of achieving such high scores, Holleran awarded The Garlands with the Highest Honors. Along with Overall Satisfaction factors, the following Independent Living survey factors achieved Highest Honors for The Garlands:

Community/Environment:

• Comfort of residences

• Appeal of common areas

• Cleanliness of common areas

• Upkeep and repair to buildings

• Appearance of landscaping and grounds

Daily Living:

• Quality of activity and program communications

• Responsiveness to inquiries/concerns from Member Services

• Access to amenities such as bank, ATM, gift shop, spa and salon, and others

• Quality of activities and programs

• Opportunity to engage in a variety of suitable member activities and programs

• Quality of fitness center and programs

The Garlands, located near the heart of Barrington at 100 Garlands Lane, is a unique community for people ages 55 and older, offering residents an uncompromising lifestyle in a resort setting with unprecedented amenities and services. For more information, visit the website at www.thegarlands.com or call 847-304-1996.

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