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updated: 1/21/2014 5:50 PM

Mario Tricoci shares business tips at College of DuPage

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  • Video: Tricoci Offers Encouragement

  • Mario Tricoci discusses his role as an entrepreneur in creating world-class hair salons during an appearance Tuesday at the College of DuPage Resource Center in Glen Ellyn.

       Mario Tricoci discusses his role as an entrepreneur in creating world-class hair salons during an appearance Tuesday at the College of DuPage Resource Center in Glen Ellyn.
    Daniel White | Staff Photographer

  • Mario Tricoci says good business people tend to make their own breaks. "The opportunity you get is the opportunity you make," he said.

       Mario Tricoci says good business people tend to make their own breaks. "The opportunity you get is the opportunity you make," he said.
    Daniel White | Staff Photographer

  • Mario Tricoci says his salon employees are trained to treat people like guests, not customers.

       Mario Tricoci says his salon employees are trained to treat people like guests, not customers.
    Daniel White | Staff Photographer

  • Mario Tricoci shares tips for operating a successful business during an appearance Tuesday at the College of DuPage.

       Mario Tricoci shares tips for operating a successful business during an appearance Tuesday at the College of DuPage.
    Daniel White | Staff Photographer

 
Daily Herald report

In the world of business, salon owner and entrepreneur Mario Tricoci says, it almost always pays to make your own breaks.

"The opportunity you get is the opportunity you make," Tricoci said Tuesday during an appearance at the College of DuPage, where he discussed his career in the beauty industry and the challenges he overcame to build his brand and reputation.

Tricoci said he urges his employees to make each guest (he never calls them "customers") feel special and to ensure a visit to one of his salons is a relaxing and memorable experience.

"Today I want to be today's day maker," he said. "We really, truly make the day for our guests."

Tricoci said he started his business in Villa Park, but his real break came when he opened a location in Woodfield Mall in Schaumburg.

He told budding entrepreneurs it's crucial they know what they don't know.

"If we don't know something, we should know we don't know ... let's not fake it," he said. "Then learn to do it the proper way."

Tricoci's appearance was sponsored by COD's Business & Technology Division, Center for Entrepreneurship and Continuing Education and Business Solutions.

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