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updated: 10/25/2013 4:36 PM

Changes coming to Pace with Ventra transition

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  • Get ready for Ventra, which will become the only CTA and Pace ticket in town by mid-December.

      Get ready for Ventra, which will become the only CTA and Pace ticket in town by mid-December.
    Daily Herald File Photo

 
 

Pace riders will face some changes as the agency shifts over to a new fare system called Ventra.

The CTA is partnering with Pace on Ventra, which will replace current tickets and passes in mid-December and allow riders to travel seamlessly between both systems.

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Among the proposed revisions to existing products are the elimination of Pace's 10-Ride Plus ticket and the end of giving transfers to cash-paying customers.

If approved by Pace's board, both changes would go into effect Dec. 15.

The 10-ride tickets are being dropped because of declining sales, officials said, and the paper transfers don't work within the Ventra system, which is based on contactless cards that can be tapped at entry points on buses and in stations.

Transfers will be available to passengers with Ventra cards.

Meanwhile, if you've still got money on a Pace 10-Ride ticket or Commuter Club Card and want to recoup it, the agency is conducting a mail-in program.

Riders with 10-Ride or Commuter Club cards can download a Fare Media Customer Balance Transfer form from Pace's Ventra landing site https://www.pacebus.com/ventra/ and mail it in. However, riders first must have a registered Ventra account.

Pace officials will validate and review the passes, then credit all amounts to applicants' Ventra accounts.

The state requires the CTA, Pace and Metra to have a universal fare system by 2015. Metra is still working on its transition.

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