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The Bulls' ugly, physical and complaint-filled loss to Miami nearly required an extra page on the stat sheet to list all the technical fouls. The Bulls didn't respond to the challenge and suffered the worst playoff loss in franchise history in Game 2 at American Airlines Arena. "That's the way it is. We can't shy away from contact," Bulls coach Tom Thibodeau said. "It usually comes down to will; your will and determination. The ball's in the air, you're going to get hit. That's reality. That's NBA basketball."