Article updated: 2/1/2013 10:00 PM

Volunteer ombudsman needed to visit nursing homes

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By Tina Dolan

"One person can make a difference and every person should try."

-John Fitzgerald Kennedy

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Caring people of the world have been making a difference in the community, volunteering their time for others. They can make a great change in someone's life just by doing the simplest tasks. Senior Services Associates Inc. has positions open for several Volunteer Ombudsmen to visit nursing homes and other long-term care facilities in Kane, Kendall, and McHenry counties.

An ombudsman is a Swedish word meaning, "citizen's representative".

In Illinois, volunteers represent the Illinois Long-Term Care Ombudsman Program when they visit residents in long-term care facilities. Volunteers are the eyes and ears of the ombudsman program, and they are truly the heart of the program.

What does a volunteer ombudsman do?

- Visits residents on a regular basis;

- Listens to residents' concerns and problems while having a friendly visit; and

- Reports to an ombudsman supervisor who will guide and direct volunteers while they respond to the needs of residents.

If you are interested in becoming a Volunteer Ombudsman, please contact Tina Dolan, Community Ombudsman, at (630) 897-4035 or by email at tdolan@seniorservicesassoc.org to reserve your spot.

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