e.Republic’s Center for Digital Government and Digital Communities Program announced the top-ranked digital city governments in the 12th annual Digital Cities Survey.
In cities with a population range of 30,000–74,999, Schaumburg ranked fifth.
Top-ranked cities in the survey reduced overtime with new technology, reduced hardware costs and developed an app that will keep track of what users are doing to reduce power and fuel consumption. The highest ranking cities in the survey also showed that consolidating and enabling shared services created huge cost savings and new citizen engagement tools increased citizen feedback and improved services.
“Cities that are investing in technology are seeing huge cost savings that are critical to operations and their ability to meet higher demand for services,” said Todd Sander, executive director for the center. “These cities are true innovators and we applaud them as they work in the spirit of collaboration to provide extraordinary value to constituents despite budget setbacks,” Sander said.
The survey criteria focused on results achieved by cities, via the use of technology, in operating efficiencies and realizing strategic objectives despite current fiscal constraints. The survey was open to all U.S. cities with a population of 30,000 or more.
“This award symbolizes the village’s commitment to leveraging technology in every aspect of the organization in an effort to maximize efficiency, reduce cost, and provide top-notch customer service,” said director of Technology Peter Schaak. “The village and the Information Technology Department take great pride in providing the best and most fiscally responsible technology services and support possible,” added Schaak.
The top 10 ranked cities were honored at a special awards ceremony concurrent with the National League of Cities annual conference in Boston on Nov. 30.
For further information, visit the website at www.digitalcommunities.com/survey/cities/?year=2012.
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