Spokesman: Service restored after AT&T outage
Service has been restored for AT&T customers throughout the Chicago metropolitan area after a U-Verse home phone, Internet and cable outage Wednesday afternoon, according to a company spokesman.
The outage occurred around 2 p.m. and power was fully restored by 4 p.m., said spokesman Jim Kimberly.
"We're not aware of anybody out at this time," he said shortly before 5 p.m., adding that as far as he knew, outages affected only the Chicago area, despite reports that it was a statewide issue.
Kimberly did not know how many customers may have been affected or where they were located.
"The phone network is not like an electrical grid," he said. "It could affect you and not your neighbor."
To restore service, traffic was rerouted around a piece of equipment that had some issues, Kimberly said. AT&T is still investigating the cause of the outage.
- Share Facebook Twitter
Article sent to (required)E-mail
Article sent from (required)E-mail Name
Subject Line (article title)
Message (optional)Success - Article sent Click to close
Interested in reusing this article?
Custom reprints are a powerful and strategic way to share your article with customers, employees and prospects.
The YGS Group provides digital and printed reprint services for Daily Herald. Complete the form to the right and a reprint consultant will contact you to discuss how you can reuse this article.Need more information about reprints? Visit our Reprints Section for more details.
Contact information ( * required )Name * Company Telephone * E-mail *
Article InformationTitle URL
Message (optional)Success - Reprint request sent Click to close